iPhones Heating Up: Anyone Playing “Hot Potato” With Their 3GS?

July 1, 2009 by admin · Comment
Filed under: Apple News 

19aef_fire_phone iPhones Heating Up: Anyone Playing “Hot Potato” With Their 3GS?

My 3GS has given me (relatively) little cause for complaint since I got it, though there was the one little replacement issue for what I thought were Wi-Fi problems. Turned out to be a persistent issue that hopefully will be resolved with a firmware update, but it’s more superficial than anything else. What I haven’t experienced, and what some people are reporting, are overheating issues with their handsets.

A few users are reporting serious heat build-ups in their phones, with temperatures high enough to even prevent putting the phone to one’s face, according to PC World reviewer, Melissa J. Perenson. The problem doesn’t appear to be widespread, which could be due to it being a hardware defect in only a select few phones, or it could even be due to usage patterns. Perenson was basically doing as much as possible to incur heat, by playing games and browsing on Wi-Fi while the device was plugged in.

The PC World report comes on the heels of photos posted at French blog Nowhere Else which claim to show significant discoloration on the rear surface of a white 16GB iPhone 3GS. Apple Support Discussions also exist with users claiming to have overheating issues. Over at QuickPWN, they’re pointing the finger at iPhone OS 3.0, not the 3GS hardware specifically. Just to be clear, no one is reporting actual hardware failure as a result of heat, just temperatures so high that they make using the phone uncomfortable or almost painful.

Even if usage is to blame, as most people’s experiences seem to suggest, that’s no excuse for the devices to overheat. Apple is pushing the gaming abilities of the 3GS, after all, so it has to expect device owners to be using the iPhone for gaming for extended periods of time. And Wi-Fi web browsing is hardly undue wear and tear.

Like I said, I’ve yet to experience any heat issues, and I use my 3GS with my recently purchased Mophie Juice Pack Air to really push the battery life to the max. It does get rather warm when I flick the charging switch, but the front surface remains plenty cool enough to hold against my face without discomfort. Admittedly, I’ve yet to do any marathon gaming sessions, which was pretty standard practice on my 3G, but I plan on doing some later today, so I’ll get a chance to see if that incurs any temperature spikes.

Some are already talking wide recalls, but I wouldn’t be so sure. Apple will definitely try to resolve any outstanding quirks the 3GS may have via a software update before resorting to a much more expensive product recall. And the percentage of users reporting this problem is still small, though vocal, but that could just be because most people don’t use their iPhone for prolonged, intensive tasks, or while charging.

Let us know if you’re having heat problems below, and what seems to be causing your issues.

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 iPhones Heating Up: Anyone Playing “Hot Potato” With Their 3GS?

Apple Replacing iPhones With 2.2.1-Related Wi-Fi Issues

April 8, 2009 by admin · Comment
Filed under: Apple News 

64bd4_wifibroken Apple Replacing iPhones With 2.2.1-Related Wi-Fi Issues

This is news to me, and scary news at that, but it seems as though firmware update 2.2.1 has been causing some problems with Wi-Fi for many iPhone users.

I’ve not had any problems, but then again, I use Wi-Fi only sparingly, and even when I do, it’s never for an extended period. Also, I’ve updated to the 3.0 beta firmware, so I might have dodged a bullet there. If you have been having issues, and were hoping for a quick software fix, it looks like you may be out of luck.

Some users have reportedly been told by Apple to have their hardware replaced, and to make sure that when they call for a replacement, they specifically ask for an iPhone that’s running firmware of a version earlier than 2.2.1. All of which would seem to indicate that for the moment, Apple doesn’t know how to undo what they did with 2.2.1.

No one knows for sure what exactly is causing the problems, which seem to affect primarily 2G and older 3G model phones, but some believe the issues stem from Apple lifting an artificial throttling cap on the iPhone’s Wi-Fi chip, which enables faster speeds but also overheating. The theory seems to be supported by the fact that the issues are resolved and connectivity is restored when affected units are placed in the fridge for a little while and left to cool down.

As per usual, there’s no official word from Apple on the matter, and gauging how widespread the problem actually is will be difficult in this case, since a number of other factors could be affecting Wi-Fi performance. If you’re having the same problem, let us know, and maybe we can start to see just how deep this goes.

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 Apple Replacing iPhones With 2.2.1-Related Wi-Fi Issues

Christmas gifts Apple could give me

December 20, 2008 by admin · Comment
Filed under: Apple News 

Filed under: Analysis / Opinion, Portables, Apple, Mac Pro, Leopard, iPhone, Apple TV, Holidays

1d31c_tree0412-19-08 Christmas gifts Apple could give meIt’s the Holiday Season, and over the years I have happily spent a lot of my XMAS money with our favorite fruit named company. My love affair with Apple products goes back to the venerated Apple II. I do have a couple of PC laptops in the house, and of course I can also run Vista on VMWare Fusion, but I’m pretty much a Mac guy through and through. Always have been. Always will be.

Nevertheless, I’d like to find some gifts from Apple under my tree this year. They are not big deals, but would be greatly appreciated. So Kris Kringle, if you’re listening, pass these on to Mr. Jobs and friends.

  • How about some documentation? I know Steve thinks books are dead, but in the old days Apple documentation was really first rate. Remember that old MacWrite manual? Apple, I know you are in the electronics business, but reading help files on a laptop screen that covers up the application I am trying to learn is a bit of a pain.
  • When you release an update to an iPod, iPhone or OS X how about telling me what the update really does. I know you have gotten better at this, but why should people have to guess all the features and fixes that you have put in? Just own up to it and trust your customers.
  • Find another partner in addition to AT&T for the iPhone. My phone is a great product that is significantly damaged by an inferior, unreliable network. To me, “more bars in more places” means I’m looking for bars to find a stiff drink so I can recover from my frustration with dropped calls, poor signal strength, and sporadic 3G coverage.
  • A lot of your products get really warm. My MacBook Pro can be a sizzler on my lap. My Mac Pro keeps my office pretty warm, and I don’t need those high temperatures since I’m in Arizona. Don’t get me started on the Apple TV. I do think it is a great product, but I’m thinking I could make a fondue on that top surface. There is no fan in the Apple TV and when I put it in standby to spin down the hard drive it wakes up by itself paying no attention to my command. If I want to be ignored, I can walk into any Home Depot. (Update: Some users say the Apple TV does have a fan. I regret the error. It’s still too darned hot!)

OK. it’s not a big list, but it’s a list just the same. What’s on yours? And to all, a good night!

TUAWChristmas gifts Apple could give me originally appeared on The Unofficial Apple Weblog (TUAW) on Sat, 20 Dec 2008 07:00:00 EST. Please see our terms for use of feeds.

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 Christmas gifts Apple could give me

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 Christmas gifts Apple could give me